Click the Audio icon below for a simulation that will provide you with an opportunity to listen to a hypothetical client explain his needs to his case manager. A transcript of the audio is available in the Script icon.
In this scenario, assume that you are the case manager listening carefully to the content of his narrative. Respond to the questions below as if you are his case manager. Your response will be graded, so be sure to write at least a paragraph response to each question below.
- Identify the major needs that the client requires to be able to attend treatment.
- Prioritize those needs: immediate, near future, future. Explain why you prioritized the needs as you did.
- Reflect on some of the potential ethical problems that could arise while working with this client.
- Use 211.org or some other database to find at least two different referral sources in your community that would meet the client’s needs. Explain the basic services that each of these agencies/centers provides. Add the website of the referral source to your response.
Here is the script below
Learning Activity Script | Unit 1
Okay, so you want to know what is going on with me… well… as you know, I am here ‘cause I got caught drinking and driving. I don’t think that I need to be here, but whatever. So, let’s see. I got laid off by my job three months ago because there was no more work. Construction is a tough life, but I’ve always been able to find other work. This time, it is much harder for me. NOW, my license has been suspended for six months, so I can’t drive. I don’t know how I’ll look for work now. Oh yeah, my girlfriend just told me that she thinks she’s pregnant. That’s cool, right? Except, I have no idea how we’ll pay the bills. To be honest, we will probably be homeless by the end of the month. I got no money, no work, and a baby coming. Wouldn’t that make you drink?”